Wacom Customer Support page: https://support.wacom.com/

Product Registration:
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Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-4) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom desktop center application error

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
Posts: 7
Joined: Tue 5. Feb 2019, 01:31

Wacom desktop center application error

Postby T28c34 » Sun 17. Mar 2019, 04:59

When turning on my pen computer, the desktop does not come up any more. I get Wacom Desktop center .exe - Application error. The application was unable to start correctly (0xc000007b). It will not load by through the start menu either. Any ideas?

Posts: 7
Joined: Tue 5. Feb 2019, 01:31

Re: Wacom desktop center application error

Postby T28c34 » Tue 19. Mar 2019, 04:29

That took care of it, installing the latest driver. But then the touch function stopped working, but saw the previous topic on installing the latest windows updates. that took care of that.
Thanks for the help. Now to figure out a few cad program issues.
thanks again.

Posts: 483
Joined: Tue 8. Aug 2017, 14:35

Re: Wacom desktop center application error

Postby wacom5 » Tue 19. Mar 2019, 09:45

Glad to read that! Thanks for letting us know.

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