Wacom Customer Support page: https://support.wacom.com/

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How do I register my Wacom device?

Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

European Warehouse Inventory:
The European team will be doing inventory from the 27th to the 29th of March. This means that short delays will repairs, order shipping and refunds will occur. We expect to get back to normal schedule on the 1st of April.

Bamboo Slate >< Computer

Bamboo Spark, Bamboo Slate, Bamboo Folio
Totomobil
Posts: 1
Joined: Wed 10. Apr 2019, 06:55

Bamboo Slate >< Computer

Postby Totomobil » Wed 10. Apr 2019, 07:02

Hello,
I bought the Bamboo Slate and I try to connect it to my PC (win10). the USB socket is not recognized.

    is it possible to connect the bamboo slate to a computer?
    if yes . How?


thank you

wacom5
Posts: 539
Joined: Tue 8. Aug 2017, 14:35

Re: Bamboo Slate >< Computer

Postby wacom5 » Thu 11. Apr 2019, 06:56

Hello,
The USB port in the Bamboo Slate is merely for charging, it does not transmit data.

To connect the Bamboo Slate to your Windows 10 computer you must use Bluetooth connection and download the Inkspace App from the Windows Store - https://www.microsoft.com/p/wacom-inkspace-app/9ng5x2820fgx?rtc=1&activetab=pivot%3Aoverviewtab If you download from any other source, it won't work.

Once you install the App, launch it and follow the initial setup instructions.

If you need further assistance, please contact our support: https://support.wacom.com


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