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Wacom Cintiq Display Issues...

Wacom One, Cintiq and Cintiq Pro
Thermyte
Posts: 1
Joined: Sat 4. Feb 2017, 01:24

Wacom Cintiq Display Issues...

Postby Thermyte » Sat 4. Feb 2017, 01:33

I've been having some issues with my Wacom Tablet. This version has a touch screen, and it seems to be causing more problems than anything else, as my computer will register both my hand and the pen at the same time, making it almost impossible to draw anything without creating random dots and lines. I think its a glitch with the driver, as it will sometimes register only the pen tip when I am drawing and not my hand. This was the case yesterday, but right after shutting off the display and turning it back on, it did the same glitch again where it registered both my hand and pen simultaneously. If anyone knows how I can fix this problem and/or make sure I won't encounter this in the future it would be greatly appreciated.

cgenmedia
Posts: 30
Joined: Wed 4. Jan 2017, 09:35

Re: Wacom Cintiq Display Issues...

Postby cgenmedia » Thu 9. Feb 2017, 08:54

Thermyte wrote:I've been having some issues with my Wacom Tablet. This version has a touch screen, and it seems to be causing more problems than anything else, as my computer will register both my hand and the pen at the same time, making it almost impossible to draw anything without creating random dots and lines. I think its a glitch with the driver, as it will sometimes register only the pen tip when I am drawing and not my hand. This was the case yesterday, but right after shutting off the display and turning it back on, it did the same glitch again where it registered both my hand and pen simultaneously. If anyone knows how I can fix this problem and/or make sure I won't encounter this in the future it would be greatly appreciated.


If you're running Windows 10, try turning off all the options under devices/pen & windows ink, and turning on 'ignore touch input when i'm using my pen'. See if that helps. Other than that try rolling back a driver. There is a new driver just release 6.3.20-7 which is supposed to fix many touch related issues, so try that too

Scott


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