Hello,
I have a pro with high Sierra 10.13.6 installed and photoshop cc 2018 version 19.0 And I use an Intuos pro with all drivers installed and up to date.
Since the first day I got the tablet I have not been able to use the express keys with any of the Apps. I have programmed all the keys for photoshop and will not work. Please somebody help me with this issue because it is costing me time and money.
Yes I have done an absolute clean up and reinstalled and same problem.
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NOTE: Apple already released an update of 10.15 which solves some of these issues. Please make sure you have the latest update.
Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661
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How do I register my Wacom device?
Drawing software:
If you wondering which software to choose, check the trial versions below:
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple already released an update of 10.15 which solves some of these issues. Please make sure you have the latest update.
Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you wondering which software to choose, check the trial versions below:
Intuos Pro Express Keys NOT working
Re: Intuos Pro Express Keys NOT working
Hello.
Please open the Wacom Tablet Properties, click on "About" and then "Diagnose". Press all the side buttons and check if you have a response in the Diagnose panel.
If you do, even though you already re-installed the driver before, please follow the steps here: https://www.wacom.com/en-de/support?guideId=002-235
If you don't, please contact support - https://support.wacom.com
Please open the Wacom Tablet Properties, click on "About" and then "Diagnose". Press all the side buttons and check if you have a response in the Diagnose panel.
If you do, even though you already re-installed the driver before, please follow the steps here: https://www.wacom.com/en-de/support?guideId=002-235
If you don't, please contact support - https://support.wacom.com
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- Posts: 2
- Joined: Mon 3. Jun 2019, 18:56
Re: Intuos Pro Express Keys NOT working
Hello again,
I have uninstalled and reinstalled all drivers and tried everything and still hace issues with the express keys not working with any of the apps i program them to work with.
Please help
I have uninstalled and reinstalled all drivers and tried everything and still hace issues with the express keys not working with any of the apps i program them to work with.
Please help
Re: Intuos Pro Express Keys NOT working
Did you contact our support?
https://support.wacom.com
https://support.wacom.com