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wacom cintiq 16 no signal go to power saving mode

Cintiq and Cintiq Pro
Posts: 1
Joined: Sat 26. Sep 2020, 20:18

wacom cintiq 16 no signal go to power saving mode

Postby uywy717 » Sat 26. Sep 2020, 20:23

Hi I recently just got a desktop computer and an wacom cintiq 16 (not the pro) and I have it all setup but whenever I turn the wacom on I get "no signal go to power saving mode" and the display stays black but the pen works completely fine - i tried it with my old wacom cintiq 13 and the same issue "no input signal" was on it is there any way to fix this?

Posts: 1287
Joined: Tue 8. Aug 2017, 14:35

Re: wacom cintiq 16 no signal go to power saving mode

Postby wacom5 » Thu 12. Nov 2020, 07:11

You need to make sure the HDMI cable is properly connected. If you are using an adapter to convert HDMI to something else, try replacing it.
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