Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?

Issues with MS Edge browser:
When MS Edge is updated to version 94 and then opened and interacted with a Pen display the computer will crash and give the “Blue screen of death.”
This is NOT a Wacom driver issue, it has been reported from other devices using Windows Ink as well.
Disabling Windows Ink in Windows will resolve the issue.

See https://support.wacom.com/hc/en-us/arti ... -can-I-do-

msp 16 first gen, photoshop not showing ram

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
Posts: 42
Joined: Fri 16. Dec 2016, 13:34

msp 16 first gen, photoshop not showing ram

Postby denniscalero » Tue 17. Aug 2021, 13:19


previous version of msp 16

current photoshop, all updates installed.

the ram preference window now shows a max of 12gb of ram. odd

any thoughts?

Posts: 1489
Joined: Tue 8. Aug 2017, 14:35

Re: msp 16 first gen, photoshop not showing ram

Postby wacom5 » Wed 18. Aug 2021, 06:20

Available RAM shows what is available for PS to use. It will never be the full system RAM because the OS needs some RAM to work and other essentials applications as well.
Need immediate help? Contact our Support: https://support.wacom.com

Return to “Pen Computers”