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Pressure sensitivity fails in Photoshop CS5 on Windows7 x64

Pressure sensitivity fails in Photoshop CS5 on Windows7 x64

Postby jedikalimero » Mon 25. Oct 2010, 14:00

Hi,

I've recently installed Windows7 x64 and the latest drivers for my Intuos3 tablet.
In Photoshop CS5 the pen seems to work properly, but very often there are strokes where sensibility is lost. Here is an image of vertical lines drawn with soft pressure and you can see some lines that are drawn as if using the mouse (no pressure sensitivity). Click on image to see it bigger. I've marked the fails with a point on top but I think they are clearly distinguishable.

Image

I don't know what happens but I think there may be some kind of interference between the Wacom driver and the Tablet PC functions incorporated in Windows7.

I've tried to stop the TabletPC Input Service, but no luck.

Any help?
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Re: Pressure sensitivity fails in Photoshop CS5 on Windows7 x64

Postby Wacom » Mon 25. Oct 2010, 15:37

There is known problem with the 6.16 driver version and the older tablet models. For the moment we recommend to use the 6.15 or older drivers for these tablets.
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Re: Pressure sensitivity fails in Photoshop CS5 on Windows7 x64

Postby jedikalimero » Mon 25. Oct 2010, 15:41

UPDATE: this issue only happens in Photoshop (both x32 and x64) but not in CorelDraw X5, Corel Photo Paint X5 or Illustrator CS5.

I don't have any plug-in installed yet, just the plain Photoshop.

I will try driver 6.15 and tell you the results
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Re: Pressure sensitivity fails in Photoshop CS5 on Windows7 x64

Postby jedikalimero » Mon 25. Oct 2010, 16:33

I de-installed 6.16 and installed 6.15. It seems it is working now.

I hope you will soon release a fixed 6.17 driver since I think Photoshop is the main program used by more than 90% of Intuos users.
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Re: Pressure sensitivity fails in Photoshop CS5 on Windows7 x64

Postby Kredepops » Sun 16. Jan 2011, 20:05

If it's a known problem why on earth do you release it? Just to aggravate everybody who have an Intuos3 or older?
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Re: Pressure sensitivity fails in Photoshop CS5 on Windows7 x64

Postby Wacom » Mon 17. Jan 2011, 12:40

Driver 6.16 works fine with the newer tablets. There were some tests with older tablets, but the problem with Intuos3 in that specific program was found after the release of the newer version.
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Re: Pressure sensitivity fails in Photoshop CS5 on Windows7 x64

Postby jedikalimero » Mon 17. Jan 2011, 13:56

I've seen there is a new Release Candidate version of 6.16.7 released one month after my original post. Does it solve the issue with the older tablets and Photoshop or should we still keep the 6.15 driver?
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Re: Pressure sensitivity fails in Photoshop CS5 on Windows7 x64

Postby kenichi11 » Tue 18. Jan 2011, 23:20

Wacom wrote:Driver 6.16 works fine with the newer tablets. There were some tests with older tablets, but the problem with Intuos3 in that specific program was found after the release of the newer version.


it is a big problem, because 6.16 would be the only acceptable driver for intuos 3.

by the way, i used photoshop cs5 with my intuos3 till today and everything was fine !!
the first issues happened today!!!
the only thing I changed was that I started photoshop with shift-ctrl-alt to reset settings, because the driver couldn't set the corrected mapping for my artpen .

My experience with the 6.16-7 driver is really bad, so i installed it and uninstalled it after 2-3 minutes.

And to answer your question, it isn't solve this!! If I can say it is even worse !!
Now I use the 6.1.4-3 driver because the 6.15 brings only the "no tablet driver" alert.
Although the 6.1.4.3 driver once starts, another time doesn't start, another time starts without user settings.

I NEVER EVER HAD A RELIABLE DRIVER FOR INTUOS3 AND INTUOS2
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Re: Pressure sensitivity fails in Photoshop CS5 on Windows7 x64

Postby sweetquark » Wed 19. Jan 2011, 04:03

I have this exact issue too. I'm using an intuos3 in Photoshop CS5 on Win7 64 bit. However I'm stuck with the new driver at the moment because none of the others seem to work at all (I get the "no driver" error when I install them, and I've tried every one back to 6.1.2). Any ideas? Is something in windows interfering with my ability to install the old drivers? I tried disabling the tablet pc service in windows and that made the pressure sensitivity slightly less horrifying, but only slightly; it's still unusable.

EDIT: lol, sorry, just solved my own problem, after installing the older driver I used that Wacom file preference utility thing to remove the preferences and that seemed to fix things and let me use the older driver. Testing just now confirmed that the inconsistent pressure sensitivity issue is no more ;P
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Re: Pressure sensitivity fails in Photoshop CS5 on Windows7 x64

Postby Wacom » Wed 19. Jan 2011, 09:46

For Windows7 and Intuos2/3 tablet driver version 6.11 or later should be ok. Only the 6.16 version has a pressure issue in combination with CS5, not with other programs. When you uninstall the driver, make sure to reboot Windows afterwards. Sometimes the uninstaller does not catch all files, especially tablet.dat files or entries in device manager. Remove those before ínstalling another version.
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