Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?

Issues with MS Edge browser:
When MS Edge is updated to version 94 and then opened and interacted with a Pen display the computer will crash and give the “Blue screen of death.”
This is NOT a Wacom driver issue, it has been reported from other devices using Windows Ink as well.
Disabling Windows Ink in Windows will resolve the issue.

See https://support.wacom.com/hc/en-us/arti ... -can-I-do-

Wacom One cursor trapped on tablet

Wacom One, Cintiq and Cintiq Pro
Posts: 1
Joined: Tue 7. Sep 2021, 02:46

Wacom One cursor trapped on tablet

Postby mattsimm » Tue 7. Sep 2021, 02:52

I have just set up my One tablet on my home PC, it is a 3rd display on the machine.
The tablet works fine as a screen but as soon as I use the Pen the cursor becomes trapped on the tablet screen - any suggestions?
It was working fine on my work PC with the same setup, current drivers installed etc etc.

Posts: 1489
Joined: Tue 8. Aug 2017, 14:35

Re: Wacom One cursor trapped on tablet

Postby wacom5 » Mon 20. Sep 2021, 08:59

What do you exactly mean by "trapped"? Do you mean the cursor is not moving at all?
Need immediate help? Contact our Support: https://support.wacom.com

Return to “Pen Displays”