Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?

Issues with MS Edge browser:
When MS Edge is updated to version 94 and then opened and interacted with a Pen display the computer will crash and give the “Blue screen of death.”
This is NOT a Wacom driver issue, it has been reported from other devices using Windows Ink as well.
Disabling Windows Ink in Windows will resolve the issue.

See https://support.wacom.com/hc/en-us/arti ... -can-I-do-

Cannot launch Wacom Inkscape on MacOs Sierra

Inkspace, Marketplace, Bamboo Paper, sign pro PDF, etc
sstevemmitchell
Posts: 2
Joined: Fri 10. Sep 2021, 17:51

Cannot launch Wacom Inkscape on MacOs Sierra

Postby sstevemmitchell » Sat 11. Sep 2021, 02:12

Hi. I just purchased the WACOM Intuos Pro paper Edition and I cannot launch the Wacom Inkscape utility. It says: The program is damaged and can't be opened. You should move it to the Trash. This is a MacOs gatekeeper message that says that "the app has been altered by something other than the developer. This message will appear no matter the Gatekeeper option chosen."

Anyone else encoutered this issue ? I did try the "right click and open" but with no success.

Any help appreciated.

wacom5
Posts: 1489
Joined: Tue 8. Aug 2017, 14:35

Re: Cannot launch Wacom Inkscape on MacOs Sierra

Postby wacom5 » Mon 20. Sep 2021, 09:22

Hi, I cannot reproduce this issue When downloading the App from here: https://www.wacom.com/en-de/getting-started/inkspace
Make sure you only use Wacom official links.

On another note you probably need to use a more recent operating system. Apple dropped support for Sierra December 31, 2019.
Need immediate help? Contact our Support: https://support.wacom.com


Return to “Apps and Services”