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PTH-660 and 50% core load

Intuos, Intuos Pro, Bamboo, Graphire, etc.
harumscarum
Posts: 12
Joined: Fri 11. Jan 2019, 08:57

PTH-660 and 50% core load

Postby harumscarum » Tue 14. Sep 2021, 17:57

I'm using PTH-660 via Bluetooth connection and as soon as pen recognized over the table (even absolutely still) there is 50% core load
I have 8-core i9 and it ALWAYS 6-8% (50% core due to hyper-threading) load when I work with Wacom
Is this normal? Why do the simple input device need to use entire core? for example Bluetooth mouse load 0,1-0,2% per core

I did't noticed this issue with the desktop PC, but while I use Wacom with the notebook this issue cause fan always ON and battery drain

Please let me know if there any fix
Last edited by harumscarum on Wed 15. Sep 2021, 06:28, edited 1 time in total.

harumscarum
Posts: 12
Joined: Fri 11. Jan 2019, 08:57

Re: PTH-660 and 100% core load

Postby harumscarum » Tue 14. Sep 2021, 18:38

By the way - could anyone who use Wacom on 4 or 2 core PC - confirm if it utilize 12,5% / 25% CPU load respectively

How to attach screenshot here? - https://clip2net.com/s/4dkMud4

It is "Tablet Service for professional driver" causing this problem
Heavy 6-8% CPU load only when Wacom connected via Bluetooth
When it is USB connected this service is only 0,2% of CPU load

Bluetooth connectivity heavy CPU load should be fixed!

harumscarum
Posts: 12
Joined: Fri 11. Jan 2019, 08:57

Re: PTH-660 and 50% core load

Postby harumscarum » Thu 16. Sep 2021, 11:40

anything?
please we need any response why is Bluetooth connectivity causes such a heavy CPU load

wacom5
Posts: 1489
Joined: Tue 8. Aug 2017, 14:35

Re: PTH-660 and 50% core load

Postby wacom5 » Mon 20. Sep 2021, 09:05

Hi,
I haven't seen anyone else report this yet. We would need to collect more information. Could you please contact the support team
- https://www.wacom.com/support/contact-support
Need immediate help? Contact our Support: https://support.wacom.com

harumscarum
Posts: 12
Joined: Fri 11. Jan 2019, 08:57

Re: PTH-660 and 50% core load

Postby harumscarum » Mon 20. Sep 2021, 09:07



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