Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
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Windows 10 edge lag issue

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Farmfield
Posts: 1
Joined: Thu 10. Aug 2017, 19:37

Windows 10 edge lag issue

Postby Farmfield » Thu 10. Aug 2017, 21:43

So after running Linux for a couple of months, I'm back in Windows for some work and suddenly I get this issue, a serious lag on the right and left edges of my dual monitor setup - and it's the exact same on the far right side of the second monitor som here, the left side of my first monitor. I really had no issues with this before, it's completely new. I'm running a pretty new Windows Insider build, though, so worst case scenario, it's something in that.

What I tested so far: Disabling Windows Ink, disabling Windows Touch services, testing older Wacom drivers, testing running one monitor, testing older Nvidia drivers, running the processes on higher priority, etc, but whatever I do there's no difference, I get this lag by the edges. Has anyone seen this kinda crap before? So annoying, and makes me miss Linux like crazy.

https://vimeo.com/229194384/a8addebacb

Note: I get it doesn't look very bad in the video, but it's bad, the pointer either lags/stops and/or does this weird swirly thing - it's so [hefty expletive] annoying.

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